Citrine & Glass Owls Knitting Stitch Marker Necklace on Hand Dyed Habotai Silk Ribbon

All my packaging is either recyclable, recycled, compostable, made from recycled materials or is reusable.

Jewellery:

• your purchase will come in a stylish black gift box and acid free tissue paper (colour + patterns may vary depending on season/item).

Larger items (larger earrings & some necklaces, dice, bookmarks etc):

• come with a black Fair Trade cotton pouch (unless an alternative pouch is included in the description). Occasionally if an item will not fit in to my standard packing it will come with equally stylish gift wrapping.

Outer packaging will be a sturdy mini corrugated cardboard box. Large items or multi buy orders may come in a larger recycled box.
If you have any special requests for tissue paper colours, please ask.

✩IF YOU ARE NOT 100% DELIGHTED WITH YOUR PURCHASE, YOU MAY RETURN YOUR PURCHASE✩

EU buyer protection laws allows EU residents to return items (I also extend this policy to United Kingdom and worldwide buyers, providing the following conditions are met):

• The buyer must contact the seller within 14 days of receipt of goods.
• The buyer must return the goods within 30 days of receipt of goods.
• The buyer is responsible for paying return shipping costs using a tracked and signed service.
• Upon receipt of the returned goods the seller will issue a refund.
• Refunds cannot be given until the goods are returned in an as new condition.
• International refunds include the cost of the goods but not the initial shipping.

For more detailed shipping and privacy information please see: SHIPPING, REFUNDS & PRIVACY INFORMATION

• Ear-wire conversions can be made to earrings that are made with a small loop at the top.
• Unless otherwise requested the earrings will be supplied with the ear-wires as shown in the photos
• Ear-wire conversions are not applicable to stud/post earrings

Ear-wires can be replaced (free of charge) with:

• large kidney wires, suitable for wearing though gauged tunnels, or simply if you prefer a longer look for your earrings (this will add approximately 3cm to the overall length).

For a small extra charge, I can replace the current ear-wires with:

• non-pierced/clip-on findings £1.00 extra
• 925 Sterling Silver or Titanium or Niobium ear-wires, in a "fish/shepherds hook" design. £2.00 extra

Please choose the ear findings from the following listing and I will convert you earring:

Ear-wire Conversion

I use a variety of metals in my jewellery designs and will always give a detailed description on each item. Here is an an over view of some the the metals I use:

• Pure Silver, also known as Fine Silver, 99.99% Silver with an allowance for trace elements
•  925 Sterling Silver, 92.5% pure Silver + 7.5% other metals, usually copper
• Silver Plated, 925 Sterling Silver plated/coated onto a base metal core, which can be brass, copper, pewter, iron, zinc alloys, tin, alloys
• 9ct Gold Plated on to 925 Sterling Silver core, also know as Gold Vermeil. I use 9ct Yellow Gold and 9ct Rose Gold Vermeil in some of my designs and also offer optional replacement ear-wires
• Titanium and Niobium optional replacement ear-wires, which are extremely low-allergenic pure medical grade metals 
• Tibetan Silver refers to a variety of white non-precious metal alloys used primarily in cast jewellery components, with an appearance similar to aged silver. 'Tibetan Silver' includes copper-tin alloys; zinc alloys; and other alloy compositions, as well as base metals with a Silver plating. It is also known as Nepalese silver, white metal, lead-free pewter or tin alloy. For more detailed information please read my blog article: What is Tibetan Silver
• I also offer a range of other metals such as Bronze, pure Copper, pure Aluminium, Stainless Steel and lead free Pewter in either solid or plated varieties.

Jewellery should be the last thing you put on the first thing you take off.
Always avoid getting hair products, perfume or chemicals (chemicals can include household cleaning products, some foods such as Lemons or vinegar)
General Advice:
Any metal be-it Sterling Silver, base metals or plated alloys can become dull or tarnished. As a general rule don't get it wet, if you do, dry and polish with a soft cloth. If it goes dull or tarnished, a gentle polish with a non-abrasive Silver cloth will bring it's lustre back. Gems or beads can be wiped with a slightly damp cloth to restore their original lustre.
Certain precious or semi-precious stone may require special care, I will include the information in the items full description or care leaflet. 

For more detailed information please see: Jewellery Care and Info